Amherst Telephone & Wisconsin Internet Net

Service Introduces High-Speed DSL

Internet Access

Super speed DSL Service is now

Available, Affordable and Accessible

 

Wisconsin Internet Net service is raising the speed limit in the service areas of Amherst Telephone Company in eastern Portage County with the introduction of its super-fast digital subscriber line (DSL) Internet access for service for consumers and businesses.

 

Super-fast DSL enables subscribers to take full advantage of the Internet for banking, telecommuting, shopping, online games and countless other uses.  Now our customers in the Amherst Telephone Company service area can enjoy the benefits of turbo-charged Internet access and all the other great support features of Wisconsin Internet.

 

New Online Consumer DSL Plans

 

The DSL Connection speeds of up to 768 Kbps (kilobits per second) downstream and 128 Kbps (kilobits per second) upstream are available now with a choice of payment plans:

$    $39.95 a month for Basic DSL shared on an existing residential telephone line.

$    $49.90 a month for DSL shared on a qualified existing small business telephone line.

                        All DSL consumer packages include:

$    Free installation with a 12 month service commitment.

$    One E-mail account with SPAM & Virus Filtering.

$    Tech Support during normal office hours.

 

Customers can be billed on their Amherst Telephone Company bill. Local Amherst Telephone Company customers who want to order DSL service or get more information should call Wisconsin Internet Net service at 592-4001.

 

Wisconsin Internet DSL Service B Initial Offering Information

_   Package Prices:

Standard Basic DSL Offering    384kb/128kb Downstream/Upstream bandwidth

 

_   Installation:   A high-speed DSL internet connection consists of a connection to the network, jack connection (when needed), modem hookup to the computer and configuration of the modem.  This installation is FREE, if the DSL service is taken for a 12 month period.  If DSL is not taken for the whole period, the installation fee of $120.00 plus tax is charged.


Wisconsin Internet DSL Service  --Initial Offering Information                Page 2

 

_   Inside Wiring, Service Line & Jacks:  Your DSL shares a standard telephone line with one that is already in service.  Only one telephone line is needed so that you can now talk on the telephone and be on the internet at the same time.  We need to do an on-site survey to determine how to install the filters so that both the telephone and the DSL equipment will operate together.  This in a necessary part of all installations and is done prior to installing the modem at no additional cost.

 

_    Equipment:   A DSL modem is a separate and necessary part of the high-speed internet service.  This modem can be either rented or purchased from Wisconsin Internet Net service.  A monthly modem lease at $5.00 per month or a system qualified modem may be purchased for $120.00 on a one time basis.  Leased modems are owned, maintained and warranted by Wisconsin Internet Net service.  Purchase modems come with a 30 day warranty.

 

_    Modem Connector:   You need a NIC (Network Interface Card) to allow the connection on your computer to accept the high-speed modem connection.  If your computer does not have a NIC card or connection, it can be purchased for $25.00 or less at most places that computer hardware is sold.  This card fits in one of your vacant computer card slots and comes with self installation directions.

 

_    Security Issues:  (Hardware)   You can purchase a router (not a hub) to connect to your computer.  Then plug the high-speed modem, and any other computers at your premise into the router.  The router will not only act as a Atraffic cop@ but will also assist in the prevention of unauthorized entries or attacks on your computer while you are online.  Routers come in many sizes, capacities and prices.

 

_      Risks & Your Responsibilities:   Wisconsin Internet Net service offers services and support to protect your connection from viruses, attacks and other problems brought on by the internet.  However, you are responsible for protecting your system by using hardware and software that will guard your computer or computer network from unauthorized entries & use.

 

_      Trouble Shooting your new DSL Service:  If you have DSL problems with the connection equipment (DSL Modem/Router, Ethernet Switch, or Hub), and you can not access the internet (WAN) from your computer, try an equipment power down of the (DSL Modem/Router) by turning off the power switch (10 Seconds) and back on again.  It is located on the rear of the DSL Modem/Router.  If you provide associated equipment in your Local Area Network (LAN), you should  power it down and turn it back on to reset the connections.  If your problem persists, disconnect modular plug that connects the DSL Modem/Router to your computer or LAN. Turn power off again to reset the DSL Modem/Router, reconnect the modular plug and then watch for the WAN & LAN Link lights on the modem.  Steady green link lights are normal and indicate ready to connect mode.                                                              Page 2 Revised 3/09/04