Setup Email

If you have signed up for email with Amherst Communications, you may want to setup your computer or devices to access your email with our company. When you are setting them up, you may need some information about our email network. To assist you, below we have included the commonly required information about your new email with us, as well as some links to help sites for the most common devices. We hope that this helps you in your setup.

Some basic information that you will need to know:

  • User name - This is your wi-net email address.
  • Incoming Server: mail.wi-net.com  Incoming Port:  993
  • Outgoing Server: mail.wi-net.com  Outgoing Port: 465
  • You will need to setup outbound authentication to send off network (username and password). It often will say that it is an optional setting but its not.

Incoming E-Mail Server Settings:

Incoming Mail Type:

IMAP

Incoming Mail Server Name:

mail.wi-net.com

mail.airstreamcomm.net

Port:

993

Authentication:

Enabled

SSL:

ON

Username:

Full e-mail address

Password:

Assigned e-mail account password

Outgoing E-Mail Server Settings:

Outgoing Mail Type:

SMTP

Outgoing Mail Server Name:

mail.wi-net.com

mail.airstreamcomm.net

Port:

465

Authentication:

Enabled

SSL:

ON

Username:

Full e-mail address

Password:

Assigned e-mail account password

Instructions for specific devices (offsite links):

 

Updating your email password in various programs:

https://iihelp.iinet.net.au/Updating_Your_Email_Password

Spam Email

How to deal with Spam email

You can forward spam email to this email address:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Just create an email to the address, This email address is being protected from spambots. You need JavaScript enabled to view it. and attach the spam email as an attachment.

Setup a Wired/Wireless Router to Work With DSL

**Save this page, or print it out before going through these steps**

  1. Plug the cable coming from our/your ADSL modem into the WAN/Internet port of your router.
  2. Connect your PC/Laptop directly to your router.

  3. Open up a browser on your computer and go to the IP address specified in the router documentation ie) 192.168.1.1. 

  4. A new window will prompt for a User name and Password. Leave the User name field blank then enter your routers password ("admin" is the default password), then click OK. 

  5. When the routers web-based setup page appears, look for Local IP Address and change it to 192.168.2.1. Leave the Internet Connection Type as Automatic Configuration - DHCP. 

  6. In your router it is recommended to setup your DNS information statically with your primary DNS server being
    64.33.128.10 and your secondary DNS server as 209.143.0.10.
  7. Save the information in your router and reboot it if needed. 
  8. Renew the computers IP address by doing the following:

    - Click on Start and then Run 

    - Type "cmd" in the Open field and click OK.

    - When the MS DOS Prompt appears, type ipconfig/release then press [Enter]. 

    - Once the IP address becomes 0.0.0.0, type ipconfig/renew then press [Enter]. 

  9. - The Default Gateway should now read 192.168.2.1.
  10. You should now be able to connect to the Internet.
  11. If you are not able to get on the internet, try unplugging the power to our/your modem, router, and shutdown your computer. Then power on the modem, then router, and then computer, waiting 15 seconds in between each.

Reboot Your DSL Modem

* please make sure to avoid hitting the Reset button on the back of the modem, as that will erase the modem’s configuration.

  1. Find the DSL modem. It should look similar to this:

  2. Unplug the modems power and wait for about 15 seconds. 

  3. Plug it back in. 

  4. Wait another 45-60 seconds for the modem to run through its startup and you should be reconnected.
  5. Your DSL modem should now look like this:

tv on my side

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