Remote Controllers - questions and troubleshooting.

I have a new TV or new Remote. How do I program my Remote to control my TV (power and volume).

  1. Make sure the TV and Set top box are turned on.
  2. Press the Device Key "TV" (It is a small round button near top of remote).
  3. Press and hold SETUP when device turns off.
  4. Press 9-1-1 (LED blinks twice)
  5. Press CH+ repeatedly until device turns off.
  6. Press SETUP when device turns off.
  7. Your remote is now programmed to communicate with your TV.

My remote is not working what do i do?

  1. First press the "TV" button on the remote, then the power button on the remote, and finally the "CBL" or "STB" button on the remote.
  2. If nothing happens, make sure there are working AA batteries in the remote.
  3. If it still doesn't work, call our office at (715) 824-5517 for assistance or stop by our office.

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