Closed Captioning of Video Programming Support

How do I turn Closed Captioning On or Off?

Silver TVV Remote:

Push the "CC" button at the bottom right of the remote. Wait up to 10 seconds before hitting the CC button again, as it can take a few seconds for the first CC writing to appear on screen.

Black TVV Remote

Push the Arrow button directly below the number 9 on the number pad at the bottom right of the remote. Wait up to 10 seconds before hitting the CC button again, as it can take a few seconds for the first CC writing to appear on screen.

 

We do have a few other remotes in circulation, and the CC service can vary by television, so feel free to call us for support, should you experience difficulties viewing closed captioning on your television.

Telephone: 715-824-5529 or 715-824-5517     Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Background

Closed captioning allows persons with hearing hearing disabilities to have access to television programming by displaying the audio portion of a television program as text on the television screen. Beginning in July 1993, the Federal Communications Commission (FCC) required all analog television receivers with screens 13 inches or larger sold or manufactured in the United States to contain built-in decoder circuitry to display closed captioning. Beginning July 1, 2002, the FCC also required that digital television (DTV) receivers include closed captioning display capability.

In 1996, Congress required video programming distributors (cable operators, broadcasters, satellite distributors, and other multi-channel video programming distributors) to close caption their television programs.

tv on my side

Hours
Mon - Fri: 8am to 5pm

secureit

Main Office Phone
(715) 824-5529

diggers hotline

Tech Support (24 hours)
(715) 824-5517

email login

speed test